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Vector Labs

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Returns & Refunds

1. All Sales Final

Due to the sensitive nature of research peptides and the risk of degradation once they leave our controlled environment, all sales are final. We do not accept general returns or exchanges.

2. Damaged or Incorrect Orders

If your package arrives damaged or contains an incorrect item due to our error, contact us within 48 hours of delivery with your order number and clear photos. We will review the claim and arrange a replacement or refund where appropriate.

3. Cancellations

If your order has not yet shipped, you may request cancellation by emailing support. Once a tracking number has been issued, the order cannot be cancelled.

4. Refund Timing

Approved refunds for unshipped or seller-error orders are typically processed within 2–3 business days after approval.

5. Policy Updates

Vector Labs may update this policy at any time. The version posted on this page is the current policy.

All products sold by Vector Labs are intended strictly for laboratory research purposes only. These compounds are not for human consumption, medical use, or veterinary use. Products are sold exclusively to qualified researchers and institutions for in-vitro laboratory research.